Shipping Policy

At ETSORA, we aim to keep the shipping process straightforward, clear, and dependable. Below you’ll find the key information about how your furniture order is processed, shipped, and delivered.

Shipping Overview

Shipping Cost: Free Standard Shipping on all U.S. orders
Order Cut-Off Time: 8:00 PM (GMT-07:00) Mountain Standard Time (Denver)
Processing Time: 1–2 business days (Monday – Friday)
Estimated Transit Time: 3–5 business days (Monday – Friday)
Estimated Total Delivery Time: 4–7 business days
Shipping Area: United States only
Currency: All prices and transactions are processed in USD ($)

Order Processing

After your order is successfully placed, our team starts preparing it for shipment as soon as possible.

Processing Includes

Payment confirmation and verification
Product inspection and quality checks
Proper packaging and order fulfillment

Orders are typically processed within 1–2 business days after payment has been confirmed.

Please keep in mind that orders placed during weekends or public holidays will begin processing on the following business day.

Shipping & Delivery

Once processing is complete, your order will be shipped and delivered through trusted carriers operating within the United States, most commonly USPS (United States Postal Service).

Estimated Delivery Times

Carrier transit time: 3–5 business days
Total estimated arrival time: 4–7 business days from the date the order is placed

Actual delivery times can vary depending on your location, weather, holidays, carrier schedules, or other delays beyond our control.

Order Tracking

Each order includes tracking information so you can follow its progress while it is in transit.

Tracking details are generally updated within 24–48 hours after the carrier receives your package.
You can check your shipment status anytime through our Track Order page.

Shipping Address Accuracy

Please carefully review your shipping address before submitting your order to make sure all information is accurate and complete.

ETSORA is not responsible for delays, unsuccessful deliveries, or packages lost due to incorrect or incomplete shipping information entered during checkout.

Order Changes & Cancellations

Because we begin processing orders promptly to help ensure timely delivery:

Orders may no longer be eligible for cancellation or changes after they have been submitted.
If you need to request a change, please contact us as soon as possible after placing your order.

We’ll make every reasonable effort to accommodate your request, but changes cannot be guaranteed once the fulfillment process has begun.

Lost, Delayed, or Damaged Shipments

If your shipment is delayed, reported as lost, or arrives damaged, please contact us within 7 days of the delivery update.

We’ll work with the shipping carrier to investigate the situation and, where applicable, arrange a replacement or refund once the issue has been confirmed.

Contact Us

If you have questions about shipping, delivery, or tracking your order, our support team is available to help:

Email: support@etsora.shop
Phone: +1 818-756-1265
Hours: Monday – Friday, 8:00 AM – 5:00 PM
Address: 2321 Bonita Dr, Glendale, CA 91208

For additional information, please also review our Return & Refund Policy, Payment Policy, Privacy Policy, and Terms of Service.